Action Required – Invoicing 2021

    In view of the forthcoming invoicing of EEX Group DataSource services for accounting period 1 January to 31 December 2021 we kindly remind you of your obligation to maintain invoice relevant data of your EEX Group Webshop account by 30 November 2020 in accordance with the General Conditions applicable to EEX Group DataSource Products.

    Please Update Your Account Master Data

    We ask you to check the account details for correctness, in particular:

    • please make sure to provide a valid Value Added Tax identification number (VAT ID number) according to VAT law, if applicable, by e-mail to datasource@eex-group.com since you are not able to amend this detail yourself on the shop,
    • please enter a separate invoice email address the invoice in PDF format is to be sent to and/or
    • provide a purchase order number (PO) to be stated on the invoice by email if required.


    How to Login to Your Account?

    Credentials for amendments to the EEX Group Webshop account details are as follows:

    Email: [registered email address]  

    Password: [registered password to be self-set/reset]

    • You can self-set/reset your password by following "Forgot your password?" when signing in. A link to follow for self-setting/resetting a password will be sent to the registered email address stored. Please note: If you want to change the email address to be accessible for setting the password please contact us.


    Cancellations and Amendments

    Following the General Conditions and price list amendments, an extraordinarily right to terminate their subscription(s) is granted until 30.11.2020. Based on the information provided, you will receive the 2021 invoice in quarter 1 of that year.

    Please do not hesitate to contact EEX Information Services by phone at +49 341 2156 288 if you have any further questions.

    Eileen Hieke

    Senior Public Relations Officer

    +49 341 2156-216 eileen.hieke@eex.com

    Clara Steffes

    Marketing Officer

    +49 341 2156 - 393 clara.steffes@eex.com

    Michael Mervyn-Jones

    Expert Public Relations

    +44 207 862 7568 michael.mervyn-jones@eex.com

    Benjamin Durand

    Senior Public Relations Officer

    b.durand@powernext.com